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How supply chain impacts your eCommerce business

How supply chain impacts your eCommerce business?

The supply chain plays a crucial role in determining the success of an eCommerce business. In this article, we will explore the various aspects of the supply chain and how it affects your business, both from a domestic and international perspective.

Timing and Cost

Timing and cost are two key factors to consider when managing your supply chain. You need to understand the time it takes for your raw materials to reach your suppliers, the production time for your finished products, and the delivery time to your warehouse. This timeline should also account for the time needed to process and ship orders to your retail buyers.

Managing inventory and ensuring you never run out is essential. Running out of inventory can result in lost orders and customers turning to your competitors. In the current COVID-19 era, where global supply chains are facing constraints, focusing on multiple suppliers for your products can help mitigate risks and ensure a steady flow of inventory.

Tracking and Visibility

Tracking the progress of your supply chain is crucial for effective management. You should have clear visibility into the production and delivery timelines of your suppliers, as well as the progress of your freight shipments. Having this information allows you to anticipate any delays or changes in schedule and make necessary adjustments to ensure smooth operations.

Using modern tracking systems, you should be able to know the exact location of your freight shipments at any given time. This visibility helps you plan and make informed decisions regarding your inventory and order fulfillment processes.

Managing Costs

Effectively managing the costs associated with your supply chain is vital for the profitability of your eCommerce business. Inventory is typically the highest cost component, so optimizing bulk shipments and inventory purchases is crucial. Seeking discounts from suppliers by single-sourcing can be advantageous, but it's essential to weigh the potential discounts against the risk of relying on a single supplier.

International Supply Chain

For many eCommerce businesses, working with Chinese suppliers is common. When dealing with international supply chains, additional considerations come into play. Shipping overseas involves buying freight and coordinating with freight forwarders to transport your products by container ship across the ocean.

In the case of Chinese suppliers, the Port of Los Angeles and the Port of Long Beach are the common destinations. However, due to congestion and delays caused by COVID-19, it may be beneficial to explore alternative ports such as those in Florida or Texas. While it may result in slightly longer transit times, the reduced waiting time and congestion can make the overall shipping process more efficient.

It's crucial to stay informed about the shipping process and ensure that your freight forwarder is using container ships suitable for the desired route. Tracking freight shipments and promptly addressing any delays or changes in schedule is essential for smooth operations.

Keyword: supply chain, eCommerce business, timing, cost, inventory management, visibility, tracking, cost management, international supply chain, Chinese suppliers, freight forwarders, ports, customs, shipping solutions


1. Why is supply chain management important for eCommerce businesses? Effective supply chain management ensures timely delivery of products, avoids inventory shortages, and helps maintain customer satisfaction. It plays a crucial role in the overall success and profitability of an eCommerce business.

2. How does timing impact the supply chain? Timing is essential in managing the supply chain. It includes the time taken for raw materials to reach suppliers, production time, delivery time to warehouses, and processing/shipping time for orders. Understanding and optimizing these timelines are vital for smooth operations.

3. What are the challenges of managing international supply chains? International supply chains involve additional complexities, including coordinating with foreign suppliers, shipping freight overseas, navigating customs procedures, and dealing with different regulations. Delays and congestion at ports can also impact delivery times.

4. How can I optimize inventory management in my eCommerce business? Optimizing inventory management involves balancing the cost of inventory with the risk of stockouts. It may require multiple suppliers to ensure a steady flow of inventory. Efficient tracking and visibility systems can help in anticipating and managing inventory needs effectively.

5. What should I consider when choosing a freight forwarder for international shipping? When selecting a freight forwarder for international shipping, consider their experience, reputation, and ability to navigate customs procedures. Ensure they can provide accurate tracking and timely updates on the progress of your shipments.