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What is Supply chain Management ( SCM ) | What is Supply chain?

Title: What is Supply Chain Management (SCM)? | What is Supply Chain?

Introduction: Supply chain management (SCM) is a critical aspect of business operations that involves the management of the flow of goods and services. It encompasses various processes, including sourcing raw materials, manufacturing, logistics, and delivery of final products to the end consumer. This article explores the concept of supply chain management and the importance it holds for companies in reducing costs and staying competitive.

Supply Chain: A Connected Network A supply chain is a network that connects individuals, organizations, resources, activities, and technologies involved in the production and sale of a product or service. It starts from the delivery of raw materials from suppliers to manufacturers and ends with the delivery of the finished product or service to the consumer. Companies develop supply chains to optimize efficiency, reduce costs, and enhance their competitive position in the market.

Understanding Supply Chain Management (SCM) Supply chain management refers to the active streamlining of a business's supply side activities to maximize customer value and gain a competitive advantage. It involves managing the flow of goods and services, transforming raw materials into final products. SCM aims to control and link production, shipment, and distribution, enabling companies to cut excess costs and deliver products faster to consumers. Key elements of SCM include:

  1. Planning and strategy: Developing effective plans and strategies to ensure smooth operations throughout the supply chain.
  2. Sourcing: Identifying reliable sources of raw materials or services required for production.
  3. Manufacturing: The process of transforming raw materials into finished products.
  4. Delivery and logistics: Ensuring efficient delivery of products to customers by managing transportation, warehousing, and distribution.
  5. Returns management: Handling returns and managing defective or unwanted products effectively.

Key Performance Indicators (KPIs) in Supply Chain Management KPIs play a vital role in measuring supply chain management performance and identifying areas for improvement. They establish performance standards, enabling supply chain managers to monitor and assess their operations. Some common KPIs include:

  1. Cash-to-cycle time: The duration between paying for raw materials and receiving payment for goods delivered, which helps determine working capital requirements.
  2. Perfect order rate: The percentage of error-free orders delivered, which measures organizational efficiency and customer satisfaction.
  3. GMROI (Gross Margin Return on Investment): This metric, commonly used in retail, assesses the amount of gross profit earned on the cost of inventory used.

Conclusion: Supply chain management is a fundamental aspect of business success, ensuring the efficient flow of goods and services from suppliers to end consumers. By focusing on effective planning, sourcing, manufacturing, delivery, and returns management, companies can minimize costs, improve productivity, and gain a competitive advantage in the marketplace.

Keywords: Supply chain management, SCM, supply chain, logistics, planning, sourcing, manufacturing, delivery, returns management, key performance indicators (KPIs), cash-to-cycle time, perfect order rate, GMROI.


  1. What is the definition of supply chain management? Supply chain management refers to the management of the flow of goods and services throughout a business's supply chain, from sourcing raw materials to delivering final products or services to customers.

  2. Why is supply chain management important? Effective supply chain management helps businesses optimize efficiency, reduce costs, and improve customer satisfaction. It enables companies to streamline operations, manage inventory effectively, and deliver products to customers quickly.

  3. What are some key components of supply chain management? Key components of supply chain management include planning and strategy, sourcing, manufacturing, delivery and logistics, and returns management. These elements work together to ensure the smooth flow of goods and services throughout the supply chain.

  4. What are key performance indicators (KPIs) in supply chain management? Key performance indicators (KPIs) are metrics used to measure the performance of supply chain management. They include cash-to-cycle time, perfect order rate, and gross margin return on investment (GMROI). These KPIs help assess efficiency, customer satisfaction, and overall business performance in the supply chain.