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Addressing Content Moderation and Data Security Concerns at TikTok
Addressing Content Moderation and Data Security Concerns at TikTok
TikTok is committed to addressing concerns regarding content moderation and data security. They understand the importance of earning and preserving the trust of their users, partners, and regulators. To achieve this, they have taken concrete actions:
Building a US-based team: TikTok has built a team of experienced US-based leaders to run TikTok in the US. This team makes decisions that are best for the US market, ensuring independence and focus on the community.
Localizing content moderation: TikTok has a US-based moderation team led out of California. They use a combination of machine learning tools and human moderation to review content, ensuring adherence to US policies. They have invested heavily in building a robust team with expertise in Trust & Safety.
Continuous improvement of Community Guidelines: TikTok is continuously improving their Community Guidelines, taking into account the unique needs of the US market. User protection is a priority, and they remove content that violates their guidelines, such as pornography, spam, or violence.
Data security: TikTok prioritizes data security and wants users to feel secure and informed. They store all US user data in the United States, with backup redundancy in Singapore. Their data centers are located outside of China. They have a dedicated technical team focused on cybersecurity and regularly review their security practices.
Engagement with the community and regulators: TikTok values diversity and authenticity in their community. They have banned political advertising to safeguard the unique TikTok user experience. They will continue to update their policies on content moderation, data security, and user safety in line with the values of their user base and the expectations of the regulatory community.
TikTok is proud of the reputation they have earned as a fun and joyful platform for creating and watching entertaining short videos. They are committed to transparent and consistent growth, building confidence and trust with their users. They will continue to work with the US government on these important issues.