Shopify Store, Logistics, and Customer Support Manager

Introduction

My name is Ruk Valdez, and I have been an active participant in the freelance industry since 2014. My career began as a Content Writer and News Writer, but over the years, I have diversified my expertise into several areas, including Property Management within the realm of short-term rentals across the United States and venturing into e-commerce.

In the e-commerce space, I have gained invaluable experience in product sourcing, product listing, customer service management, logistics management, and brand management. One of the highlights of my career has been my role as a pioneer in a startup e-commerce company. Being part of a startup comes with its own set of challenges and responsibilities, requiring a high degree of multitasking and adaptability.

Throughout my time in this startup, I contributed significantly to the development of standard operating procedures (SOPs) that became essential to the company’s operations. These SOPs laid the groundwork for various functional areas, including:

Onboarding vendor suppliers
Hiring and reviewing processes for customer service agents
Guidelines for product sourcing
Procedures for the termination of customer service agents

My unique selling points are significant in demonstrating my value to any team. Beyond my diverse professional experiences, I possess a can-do attitude and an entrepreneurial mindset. I take ownership of my work, approaching it with the mindset of a major stakeholder in the company. This dedication allows me to perform at my best consistently, making me an invaluable asset to any organization.

Thank you for considering my application.

Keywords

Ruk Valdez
freelance industry
Content Writer
News Writer
Property Management
short-term rentals
e-commerce
product sourcing
product listing
customer service management
logistics management
brand management
startup
standard operating procedures (SOP)
onboarding supplier vendors
entrepreneurial mindset

FAQ

Q: What experience do you have in the freelance industry?
A: I have been working in the freelance industry since 2014, starting as a Content Writer and News Writer before expanding into other areas like Property Management and e-commerce.

Q: What roles have you held within e-commerce?
A: In e-commerce, I have experience in product sourcing, product listing, customer service management, logistics management, and brand management.

Q: What is a notable achievement in your career?
A: One of my proudest moments was being a pioneer in a startup e-commerce company, where I helped formulate essential standard operating procedures for various company functions.

Q: What do you consider your unique selling points?
A: My unique selling points include my diverse professional experiences, can-do attitude, and entrepreneurial mindset. I approach my work as if I am a major stakeholder in the company.

Q: How do you ensure quality in your work?
A: I take ownership of my responsibilities and always strive to perform at my best, which I believe is an invaluable asset to any company.